1. What cookies are
Cookies are small files a website stores on your device. Apps use similar technologies — local storage, device identifiers and software development kits — for the same kinds of purpose. This policy covers all of them.
2. This website
This marketing site does not use advertising or tracking cookies, and it does not set any cookie that requires your consent. It is a set of static pages: no analytics scripts, no third-party embeds, no advertising pixels. Your browser may cache fonts and images, but nothing on this site profiles you or follows you elsewhere.
If we ever add analytics here, we will ask for your consent first and update this page before it goes live.
3. The HOUSESTAFF app
| Type | What it does | Consent needed? |
|---|---|---|
| Strictly necessary | Keeps you signed in, remembers your role and appearance setting, and protects against fraud and abuse | No — the app cannot work without these |
| Performance and diagnostics | Crash reports and basic performance data so we can fix what breaks | No, where the data is aggregated and not used to identify you |
| Analytics | Which screens are used and where people drop out of booking, so we can improve the flow | Yes — you can turn this off at any time |
| Push notifications | Booking updates and messages from your cleaner or customer | Yes — granted through your device permission prompt |
We do not use advertising or cross-app tracking technologies, and we do not ask for permission to track you across other companies’ apps and websites.
4. How to control them
- In the app — turn analytics and notifications on or off in your profile settings at any time.
- On your device — iOS and Android both let you revoke notification and tracking permissions per app in system settings.
- In your browser — every major browser lets you block or clear cookies. Blocking strictly necessary cookies may stop parts of a site working.
5. More information
How we use the data behind these technologies is set out in our Privacy Policy. Questions go to [email protected].